Privacy Policy - ElectroSource Private Limited

This Privacy Policy explains how ElectroSource Private Limited collects, uses, and protects information when you visit or make a purchase from our website.

1) Who We Are

ElectroSource Private Limited
GSTIN: 27AAFCE7605R1Z1
(For address/contact details, please use the Contact Us page.)

By using our website, you agree to the collection and use of information in accordance with this policy.

2) Information We Collect

2.1 Information You Provide to Us

- Account information: name, email, phone number, password (encrypted), billing/shipping address.
- Order information: products ordered, quantities, billing/shipping details, GST details (if provided), order status, invoice details.
- Communication: messages sent via contact forms, email, WhatsApp, or phone (where applicable).
- Business procurement details (optional): company name, GSTIN, BOM/MPN list, and related procurement notes when you request quotes.

2.2 Information Collected Automatically

- Log data: IP address, browser type, pages visited, device information, access times.
- Cookies & similar technologies: used to remember preferences, maintain sessions/cart, and understand site usage.

Cookies do not store sensitive payment credentials like full card details or UPI PINs. You can control cookies via browser settings.

3) How We Use Your Information

We use your information to:

Create and manage your account
Process orders and generate invoices
Provide shipping updates and customer support
Share quotes, lead-time confirmations, and procurement communication (MPN/BOM-based)
Improve the website and user experience (aggregated analytics)
Prevent fraud, secure systems, and comply with legal requirements

4) Sharing of Information

We do not sell your personal information.

We may share limited data only with:

Courier/logistics partners for delivery
Payment gateway providers to process payments securely
Service providers who support website operations (hosting, analytics, email/SMS)
Authorities/regulators if required by law or to protect legal rights

Partners receive only the information necessary to perform their service.

5) Data Security

We use reasonable technical and organizational measures to protect your data.
Payment information is handled by secure, compliant payment gateways; we do not store full card details or UPI credentials on our servers.

No internet transmission is 100% secure. We continuously improve safeguards.

6) Data Retention

We retain order/invoice and related communication data as required for:

accounting and tax compliance,
dispute resolution,
operational recordkeeping.

7) Your Choices & Rights

You may:

Update your account information
Opt out of marketing communications (if applicable)
Request access/correction/deletion of personal data (subject to legal/accounting retention requirements)
Disable cookies (some features may not work properly)

8) Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

9) Children’s Privacy

Our services are intended for adults and not directed to children under 18. We do not knowingly collect children’s personal information.

10) Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Last Updated: March 2026

11) Contact

For privacy-related questions or requests, contact us via the Contact Us page.

FAQ's

Do you sell my personal data?

No. We do not sell your personal information.

Do you store card or UPI details?

No. Payments are handled by secure payment gateways; we do not store full card/UPI credentials.

Who do you share my data with?

Only with essential service partners like courier/logistics and payment gateways, and only what’s required to fulfill your order.

Can I request deletion of my data?

Yes, subject to legal/accounting requirements for invoices and transaction records.